In stable environments, we navigate by “Instrument Flight Rules.” We trust the dashboard. We trust the map. We trust that the blue line on the screen matches the road on the ground.
In a crisis, this trust is dangerous.
Doctrine Claim: Technical work creates value – narrative work defends it. This field note explains why “doing the job” is not enough if you cannot explain the job to the people who sign the checks. The “Katrina Book” was not a souvenir – it was narrative infrastructure designed to protect the team from political decay….
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Anthony Veltri · Senior Public-Systems Practitioner & Enterprise Architect · Interoperability, governance, and continuity for cross-boundary ecosystems. · Introductions